Legal

Privacy Policy

Last updated 5 September 2025

At Feasly, we take privacy very seriously.

Feasly respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. Where required, we adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and GDPR.

This policy sets out how we collect and treat your personal information.

“Personal information” is the information we hold that is identifiable as being about you.

Collection of Personal Information

Feasly will, from time to time, receive and store the personal information you enter into our Services, provided to us directly or given to us in other forms.

We may collect additional information at other times, including but not limited to:

  • Names, date of birth
  • Job titles
  • Contact information including addresses, email addresses, phone numbers, etc
  • Demographic information
  • Other information relevant to the customisation of a document on the site
  • Information about services you have subscribed to
  • General Account information from enquiries you have made
  • Communication between us
  • Credit card information
  • Other information relevant to promotions
  • Any other information requested on Feasly or otherwise required by us or provided by you

How We Collect Your Personal Information

Feasly collects personal information from you in a variety of ways, including when you interact with us electronically or in person when you access our Platform. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of Your Personal Information

Personal information is only collected in situations where you have consented; where there is a legitimate interest to disclose the information and; where the disclosure of personal information is required for the fulfilment of your contract with Feasly. Please consult our terms and conditions for further information on the contractual obligations between subscribers and Feasly.

Feasly may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

Disclosure of Your Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Feasly, its customers or third parties.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. We will ensure that third parties have stringent safeguards when handling your personal information.

Personal information is only disclosed to third parties in situations where you have consented to the transfer, where there is a legitimate interest to disclose the information and where you are contracted to provide this personal information.

International Transfer of Your Personal Data

Information that we collect may from time to time be stored, processed or transferred between parties located in countries outside of Australia.

We provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA). The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area. It may also be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. These countries include but are not limited to the United States of America (US).

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Security of Your Personal Information

Feasly is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or received from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Access to Your Personal Information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth) and GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us.

You have the following rights under the GDPR:

  1. Right of Access – the right to access the personal information that we hold or process about you
  2. Right to Rectification – the right to update, correct or amend the personal information that we hold or process about you
  3. Right to Erasure – the right to request remove personal information that we hold about you
  4. Right to Restrict – the right to stop processing all or some of your personal data
  5. Right to Object – the right to object to your personal information being used for direct marketing purposes
  6. Right to Data Portability – the right to request a copy of your personal data in electronic format
  7. Right not to be subject to Automated Decision making – the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Website, Platform & Services

When you use our services we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

Cookies

We may from time to time use cookies with our Services. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our Services may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Our digital platforms may contain links to third-party platforms. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage. By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt-out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

We may use interfaces with social media sites such as Facebook, LinkedIn, Instagram and others. If you choose to follow a link to a third party from our digital platforms to these services, you should review the privacy policy of that service. If you are a member of a social media site, the interface may allow the social media site to connect your visits to this site with other Personal Information.

We do use a number of third-party technologies in order to better understand our users’ needs and to optimise our service and experience, these include, but are not limited to AWS, Squarespace, Chargebee, Stripe, SendGrid, PostHog.

Complaints About Privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints via the contact us form on the website. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. Feasly is the data controller for the purposes of the personal data processed under this privacy policy.

Changes to Privacy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

How to Contact Us

If you have any questions relating to this Terms of Use or Privacy Policy, please contact us via the contact us form on the website.